Making a purchase can be done so easily through the website. Just click the ‘add to cart’ button next to the item/s and the payment can be processed through a Paypal Checkout. All major credit/debit cards are also accepted to process payments.
All orders will be shipped within 2 business days of purchase unless specified otherwise in the product listing. Your order will be shipped to your Paypal address unless notified at time of order.
The cost of delivery in the UK for illustrations is £3.50. The item will be shipped via 1st Class Royal Mail recorded post, which will require a signature on delivery. Items should be received in 1-2 working days.
For overseas deliveries, items should arrive in 7-10 days but please allow up to 4 weeks for delivery of your item. Items may be delayed in customs, where your patience is appreciated. Customers are responsible for any duties and customs charges that may be incurred. You can contact your local customs office for details.
Illustrations are sent securely in an envelope, (unframed, unless stated otherwise) and surrounded with tissue paper. If you would like a personalised hand-written note or message within, to give as a gift, please let me know when placing your order.
I am sure that you will be delighted with your purchase, but if for any reason you receive your item and you are unhappy, please contact me within 14 days. I will make every effort to resolve any problem. If you would like to arrange a return or an exchange please contact me before you send any items back. The cost of the item will be refunded on receipt of the returned goods.
The item must be returned to me as new, and within fourteen days of the initial contact made with me regarding the return. Personalised, custom or handmade-to-order items are non-returnable unless deemed faulty.